This document is a general product or service complaint letter, to recoup replacement or refund of purchase price or other satisfaction.
To Whom It May Concern:
On __________________, I purchased (OR had repaired) a product with the serial or model number or service performed:
DATE
ITEM
COST
I made this purchase at ____________________ (store), or from ______________________ (website).
Unfortunately, your product (OR service) has not performed well (OR the service was inadequate) because:
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Therefore, to resolve the problem, I would appreciate your cooperation with my request for:
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Enclosed are copies (copies, not originals) of my records (receipts, guarantees, warranties, cancelled checks, contracts, model and serial numbers, and any other documents).
I look forward to your reply and a resolution to my problem and will wait for 14 business days before seeking third-party assistance. Please contact me at the above address or by phone at________________________.
Sincerely,