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139 - General Merchant Complaint Letter

This document is a general product or service complaint letter, to recoup replacement or refund of purchase price or other satisfaction.


To Whom It May Concern:


On __________________, I purchased (OR had repaired) a product with the serial or model number or service performed:

DATE

ITEM

COST



I made this purchase at ____________________ (store), or from ______________________ (website).

Unfortunately, your product (OR service) has not performed well (OR the service was inadequate) because:

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Therefore, to resolve the problem, I would appreciate your cooperation with my request for:

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Enclosed are copies (copies, not originals) of my records (receipts, guarantees, warranties, cancelled checks, contracts, model and serial numbers, and any other documents).

I look forward to your reply and a resolution to my problem and will wait for 14 business days before seeking third-party assistance. Please contact me at the above address or by phone at________________________.


Sincerely,